Welcome To Our Customer Support Page
Whether you are a longstanding LS Networks customer or just installed services; the contact information and helpful links below provide details for your most frequently asked account and technical questions.
Contact Our Network Operations Center (NOC)
If you are experiencing service-related issues, please contact our NOC for technical support. When emailing or calling please be prepared to provide as many details as possible to help troubleshoot your problem. Our NOC is available 24 hours a day, 365 days a year.
Technical Support
866-366-2638
support@LSNetworks.net
Contact Customer Service
If you have questions regarding your services, bill, or need account information, please contact the LS Networks Customer Service Department.
Customer Service
844.987.1147
customerservice@LSNetworks.net
Resource Center
Visit our Resource Center for information on how to use our unified communications platform, AspenUC, and voice solutions.
Explore Resource Center
Legal Policies
We are committed to providing excellent service and protecting your information Learn more about our Terms of Service and other policies.
Read Legal Policies
Read Our Blog
At LS Networks we know business connectivity and we are proud to share our insights with you. Browse and read our blogs, case studies, and more.
Gain Insight
Submit a FUSF Exemption Certificate
Customers acquiring services for resale or holding other tax-exempt status may be exempt from Universal Service Fund surcharges. Submit your proof of exemption here.
2021 FUSF Certification
2022 FUSF Certification
Information About Your Bill
Documents relating to your bill.
Regulatory Fee Notice 12.2021
Understanding Additional Charges Fact Sheet 12.2021
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