Welcome To Our Customer Support Page

Whether you are a longstanding LS Networks customer or just installed services; the contact information and helpful links below provide details for your most frequently asked account and technical questions.

Contact Our Network Operations Center (NOC)

If you are experiencing service-related issues, please contact our NOC for technical support. When emailing or calling please be prepared to provide as many details as possible to help troubleshoot your problem. Our NOC is available 24 hours a day, 365 days a year.

Technical Support


Contact Customer Service

If you have questions regarding your services, bill, or need account information, please contact the LS Networks Customer Service Department.

Customer Service


Resource Center

Visit our Resource Center for  information on how to use our unified communications platform, AspenUC, and voice solutions.

Explore Resource Center

Legal Policies

We are committed to providing excellent service and protecting your information   Learn more about our Terms of Service and other policies.

Read Legal Policies

Read Our Blog

At LS Networks we know business connectivity and we are proud to share our insights with you. Browse and read our blogs, case studies, and more.

Gain Insight

Submit a FUSF Exemption Certificate

Customers acquiring services for resale or holding other tax-exempt status may be exempt from Universal Service Fund surcharges. Submit your proof of exemption here.

2021 FUSF Certification

2022 FUSF Certification

Information About Your Bill

Documents relating to your bill.

Regulatory Fee Notice 12.2021

Understanding Additional Charges Fact Sheet 12.2021

Not Finding What You Need?

Contact Customer Service

Stay Up To Speed

Follow Us On Social Media

See if LS Networks is right for your business.