Emerald People’s Utility District Gets More for Less with LS Networks
10 years ago, fiber was a rare commodity and an expensive technology. Since then, it’s become more affordable, gotten much faster, and has obsoleted other internet infrastructures. Emerald PUD, an electric utility provider in Lane County, Oregon, knew this fact and suspected it was paying more for what it could get from its sole internet service provider (ISP).
Emerald also had just 24 phone lines to service users – an insufficient amount to handle the job during power outages when they often received over a 1,000 calls. Additionally, disparate communication systems made resolving IT issues quite challenging. The company was looking for:
- Faster internet speeds
- More phone lines
- Better pricing on both